谢谢前辈的启发,参考的帖子是:http://bbs.qyer.com/thread-133535-1.html
现在把退款信的格式和过程还有回复贴上来
UPDATED:试验证明,没有乘坐的航班可以退款,大家订了票又退不了票的朋友至少可以挽回部分损失;在机场被“罚”收的airport checkin费也都可以退;但是需要托运行李的人应该就不能退了:因为你是因为需要在柜台托运行李而需要使用机场的checkin人员的协助,你必须为其人力成本买单(就是说持有非欧盟护照不是你使用机场checkin服务的唯一原因)
1.复印我们中华人民共和国护照的照片页
2.打印信件:
Dear Sir or Madam,
I have bought several flight tickets on the Ryanair website. Because I am a Chinese traveller and hold non-EU passport, I had to pay the airport check-in fee. I want to get the refund. The copy of passport is attached.
Name:
The confirmation numbers are:
FCZ6JK Sat, 22Nov08 Flight FR5314 Depart VLC at 15:40 and arrive MAD at 16:35
Z5935S Sun, 23Nov08 Flight FR5406 Depart MAD at 07:45 and arrive EIN at 10:10
OD3CVK Wed, 26Nov08 Flight FR5407 Depart EIN at 09:35 and arrive MAD at 12:15
TE3EGH Wed, 26Nov08 Flight FR2053 Depart MAD at 18:45 and arrive PMI at 20:05
TE3EGH Thu, 27Nov08 Flight FR2054 Depart PMI at 20:40 and arrive MAD at 22:00
BCZZNK Sat, 13Dec08 Flight FR5314 Depart VLC at 15:30 and arrive MAD at 16:35
E76PNZ Wed, 17Dec08 Flight FR9837 Depart HHN at 14:50 and arrive GSE at 16:35
U6Y6MC Tue, 13Jan09 Flight FR9501 Depart NYO at 06:30 and arrive BVA at 08:45
TY91NT Wed, 14Jan09 Flight FR9503 Depart NYO at 11:45 and arrive BVA at 14:00
Email: @gmail.com
Mobile:
Fax:
Contact Address:
I am looking forward to your respond.
Regards,
xxxx
3.传真到+353 1 812 1230。这个号码在爱尔兰的办公时间才能打通,具体是中国时间的18点开始后的大概8个小时。
有传真中断的情况,请再试一次,最好是做到一通电话同时把两张都传过去,耗费时间大概每张40秒,所以买200电话卡或者IP电话卡来传真就最好了。直接17909打IP电话也可以,大概8元一分钟。因为能退款,还是很划算的
4.我收到了8个退款确认邮件:(事实证明,机场补收的airport checkin fee也是能退的,而且超过三个月也可以退)
Our Ref: TY91NT
Dear Mr xxxx,
Following your recent refund request for booking confirmation number TY91NT.
- Hide quoted text -
We confirm that your refund request has been processed back to the form of payment used to pay for your booking. Your issuing bank will take 5-7 working days to process this refund amount back to your account.
The amount refunded to your credit/debit card is SEKUnknown
Yours sincerely
Ryanair Customer Services
**************************************************************************************
Ryanair Holdings plc (Company No. 249885) / Ryanair Ltd. (Company No. 104547).
Registered in the Republic of Ireland. With registered address Corporate Head Office, Dublin Airport, Co. Dublin, Ireland.
最后:我退了8个,大概就有RMB六七百块钱了,还有另外50%的几率是机场没有补收我的airport checkin fee的
详细的廉价航空旅游情况请看我的另外一个帖子:
http://bbs.qyer.com/thread-147158-1.html
关于廉航的问题,特别是国内出发上海出发的朋友,可以邮件联系我: justokay#gmail.com